Legal Notice

1. Website Operator

This website, luxserene.com (the "Site"), is owned and operated by:

• Brand Name: Lux Serene
• Legal Business Name: MC Luxe Vitality
• Business Address: 382 NE 191st St, PMB 306481, Miami, FL 33179, United States
• Email: support@luxserene.com
• Phone: 1-504-800-8045
• Business Hours: Monday to Friday, 9 AM to 5 PM EST
• Governing State: Florida, United States

Lux Serene is a brand name under which MC Luxe Vitality operates its online retail business. All legal rights, obligations, and responsibilities associated with this Site are held by MC Luxe Vitality.

2. Nature of Business

Lux Serene is an independent online retailer operated by MC Luxe Vitality. We curate and source a range of wellness, recovery, relaxation, and lifestyle products — including saunas, hot tubs, cold plunges, red light therapy equipment, massage and relaxation products, and related accessories — from third-party manufacturers, distributors, and suppliers.

Fulfillment Disclosure: This is a Direct from Manufacturer to Consumer program. Orders placed through this Site may be fulfilled and shipped directly by the manufacturer, distributor, supplier, or third-party logistics provider. Lux Serene / MC Luxe Vitality acts as the retailer of record. Product details, descriptions, specifications, and images may be supplied by manufacturers, suppliers, or third-party product data sources and are presented for general informational purposes.

Lux Serene is not affiliated with or endorsed by any of the brands or manufacturers featured on this Site unless expressly stated otherwise. Brand names, trademarks, and product names referenced on this Site are the property of their respective owners.

3. Platform and Technology

This Site is hosted and powered by Shopify Inc., a third-party e-commerce platform. Shopify's infrastructure, checkout, and payment processing systems are subject to Shopify's own terms of service and privacy practices. MC Luxe Vitality is an independent merchant operating on the Shopify platform and is not affiliated with or endorsed by Shopify Inc.

4. Intellectual Property

All original content on this Site — including but not limited to text, graphics, logos, page layouts, icons, designs, and software — is owned by or licensed to MC Luxe Vitality and is protected under applicable intellectual property, copyright, and trademark laws.

Product images, descriptions, specifications, and related content may be supplied by manufacturers, suppliers, or third-party product databases. Such content remains the property of the respective rights holders.

Unauthorized reproduction, distribution, modification, or commercial use of any content from this Site is strictly prohibited without prior written permission from MC Luxe Vitality.

5. Product Information Disclaimer

Disclaimer: Products offered through this Site are intended for general wellness, relaxation, recovery, lifestyle use, and personal comfort. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Individual results may vary.

Product descriptions, specifications, dimensions, images, and pricing are provided for general informational purposes and are subject to change without notice. While we strive for accuracy, we do not warrant that product information is complete, current, or error-free. We reserve the right to correct errors and cancel orders placed based on inaccurate information.

6. Pricing and Availability

All prices displayed on this Site are in USD and are subject to change without prior notice. Product availability is not guaranteed. We reserve the right to limit quantities, discontinue products, or restrict sales by customer, household, or geographic region at our sole discretion.

Free standard outbound shipping is available on orders over $100 within the continental United States. Orders under $100 are subject to a $60 shipping fee. Shipping charges are displayed at checkout prior to purchase.

7. Shipping and Fulfillment Disclosure

We ship only to addresses within the continental United States. Orders are processed on business days (Monday through Friday, excluding holidays). Our standard daily order cutoff time is 2:00 PM EST.

Shipments may originate directly from the manufacturer, supplier, or third-party logistics provider. Estimated delivery times vary by product type:

• Standard parcel items: Typically 3–9 business days after shipment
• Large/freight items (saunas, hot tubs, cold plunges, oversized equipment): Typically 7–21 business days after shipment; delivery appointment may be required

For full details, please review our Shipping Policy.

8. Returns and Refunds

Returns are subject to approval and must comply with our Return and Refund Policy. Customers are responsible for return shipping costs. We do not provide return labels. Approved non-defective returns may be subject to a restocking fee. Returns may be directed to the originating manufacturer or supplier warehouse.

For full details, please review our Return and Refund Policy.

9. Limitation of Liability

To the fullest extent permitted by applicable law, MC Luxe Vitality and its owners, managers, employees, contractors, affiliates, agents, service providers, and suppliers shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to your use of this Site, any product purchased through this Site, or any interruption or failure of the Site or its services.

To the extent liability cannot be fully disclaimed, our total liability shall not exceed the amount you paid to us for the specific product or service giving rise to the claim.

10. Governing Law

This Legal Notice and all matters relating to your use of this Site shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to conflict of law principles. Any disputes shall be subject to the dispute resolution procedures set forth in our Terms of Service.

11. Privacy and Data

The collection, use, and protection of your personal information is governed by our Privacy Policy. By using this Site, you consent to the data practices described therein.

12. Third-Party Links

This Site may contain links to third-party websites, platforms, or services not owned or controlled by MC Luxe Vitality. We are not responsible for the content, privacy practices, or accuracy of any third-party sites. Links are provided for convenience only and do not constitute an endorsement.

13. Changes to This Legal Notice

We reserve the right to update or modify this Legal Notice at any time in our sole discretion. Changes become effective upon posting to this page. Your continued use of the Site following any update constitutes your acceptance of the revised notice.

14. Contact Us

For any questions regarding this Legal Notice or the operation of this Site, please contact us:

• Brand: Lux Serene (operated by MC Luxe Vitality)
• Legal Business Name: MC Luxe Vitality
• Address: 382 NE 191st St, PMB 306481, Miami, FL 33179, United States
• Email: support@luxserene.com
• Phone: 1-504-800-8045
• Working Hours: Monday to Friday, 9 AM to 5 PM EST